Shipping & Returns

Returns

All digital items such as templates, guides and online courses are a final sale due to the digital nature of the product.

All poster prints are non refundable and non returnable due to our third party printing partners.

Damage to your poster print

Please report damage within 1 week  of receiving your damaged poster, by emailing learn@hartfloraleducation.com. Please provide an image of the damages and order number and we may be able to issue a reprint.

Returned to Sender

If you are unable to claim your package due to incorrect address or other reasons we are unable to offer a refund or reprint. Please fill out your address carefully and pick up packages promptly from Post office boxes.

We are unable to offer refunds for packages that are lost or stolen.  

Duties & Taxes

For all international orders, buyer is required to pay any duties and taxes as required by their country of residence.

COVID-19 Shipping & Production delays

Due to covid-19 restrictions printing at our printing is taking longer than normal. Additionally, shipping, especially those of international orders are experiencing longer delays than normal. Please be patience as the situation continues to improve.

Shipping

Currently shipping and production times is averaging 9 days. Please place your order accordingly and follow tracking numbers for shipping updates.